CareSectorWatch
Care home

Florence Grogan House Residential Care Home

Shelley Road, Chester, CH1 5XA · Cheshire West and Chester · North West

40 beds · operated by Croftwood Care UK Limited, part of Minster Care Group

CQC overall rating
Good9 Dec 2020rating 3+ yrs old

Diligence verdict

Rated Good overall, but Well-led is Requires improvement (9 Dec 2020), the rating is 5 years old, and 1 of this operator's 19 rated homes are below Good.

Below Good on
Well-ledRequires improvement9 Dec 2020rating 3+ yrs old
Age of rating
5 years old — published 9 Dec 2020. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
1 of 19 of Croftwood Care UK Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old9 Dec 2020
EffectiveGoodrating 3+ yrs old3 May 2018
CaringGoodrating 3+ yrs old3 May 2018
ResponsiveGoodrating 3+ yrs old3 May 2018
Well-ledRequires improvementrating 3+ yrs old9 Dec 2020

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 18 other locations

Other active services registered to Croftwood Care UK Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Ancliffe Residential Care HomeGood29 Aug 2018rating 3+ yrs oldWigan
CroftwoodGood27 Mar 2019rating 3+ yrs oldHalton
Garswood House Residential Care HomeGood5 Dec 2018rating 3+ yrs oldWigan
Gleavewood Residential Care HomeGood15 Dec 2023Cheshire West and Chester
Golborne House Residential Care HomeGood4 Jan 2024Wigan
Greenacres Residential Care HomeGood28 Nov 2018rating 3+ yrs oldWigan
Hourigan House Residential Care HomeGood11 Feb 2026Wigan
Ingersley Court Residential Care HomeGood21 Feb 2020rating 3+ yrs oldCheshire East
Lakelands Residential Care HomeGood13 Jul 2018rating 3+ yrs oldWigan
Loxley HallGood6 Jul 2023rating 3+ yrs oldCheshire West and Chester
Lyndhurst Residential Care HomeGood3 Apr 2019rating 3+ yrs oldWigan
New Milton House Residential Care HomeGood20 May 2023rating 3+ yrs oldCheshire East

…and 6 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Florence Grogan House Residential Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
30 Oct 2017
Beds
40
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-4344463355

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.