Abbeyfield Hope Bank View
Dene Street, Sunderland, SR3 1EB · Sunderland · North East
What the record says
Rated Good overall, with every key question Good and none of this operator's 13 rated homes are below Good.
- Operator's wider portfolio
- All 13 of Abbeyfield Society (The)'s rated homes are Good or better. See the operator.
- On the record
- No key question is below Good and the rating is current. This is what a clean CQC record looks like — the checks we can make from the published data raise nothing.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care at home (visits) · Extra care housing
- Registered with CQC
- 1 Dec 2017
- Run by
- Abbeyfield Society (The)
- Part of
- Abbeyfield Society · 53 services
- Phone
- 01917317591
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Sunderland.
Care at home (visits) · Extra care housing
Looking for services registered for a particular need? Find care that fits in Sunderland.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 23 Jan 2026 |
| Effective | Good | 23 Jan 2026 |
| Caring | Good | 23 Jan 2026 |
| Responsive | Good | 23 Jan 2026 |
| Well-led | Good | 23 Jan 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 15 other locations
Other active services registered to Abbeyfield Society (The). The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Abbeyfield House - New Malden | Good, published 19 Jul 2023rating 3+ yrs old | Kingston upon Thames |
| Abbeyfield House - Stockport | Good, published 6 Dec 2023 | Stockport |
| Abbeyfield Winnersh | Good, published 18 Jun 2025 | Wokingham |
| Bradbury House | Good, published 25 Jun 2026 | Cumberland |
| Downing House | Good, published 8 Feb 2020rating 3+ yrs old | Manchester |
| Halcyon House | Good, published 22 Nov 2018rating 3+ yrs old | Sefton |
| Halifax Care at Home | Not yet rated | Calderdale |
| Hill House | Good, published 5 Aug 2022rating 3+ yrs old | Devon |
| Lee House | Good, published 12 Feb 2024 | Merton |
| Phil Mead House | Good, published 5 Mar 2019rating 3+ yrs old | Coventry |
| Pratt House | Good, published 29 Apr 2024 | Buckinghamshire |
| Sandwood Care Home | Good, published 30 Aug 2024 | Nottingham |
…and 3 more. See the full group view.
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Abbeyfield Hope Bank View adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Sunderlandregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Housing 21 - Dovecote MeadowSunderlandOutstanding, published 31 Aug 2019rating 3+ yrs old
- Good, published 9 Jun 2026
- Care Quality Services North EastSunderlandGood, published 3 Aug 2022rating 3+ yrs old
- Cergus Prime Care Durham and SunderlandSunderlandGood, published 28 Oct 2025
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-4492090037
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.