Abbeyfield House - New Malden
California Road, New Malden, KT3 3RL · Kingston upon Thames · London
36 beds · operated by Abbeyfield Society (The), part of Abbeyfield Society
Diligence verdict
Rated Good overall, but Well-led is Requires improvement (19 Jul 2023), and the rating is 2 years old.
- Below Good on
- Well-ledRequires improvement19 Jul 2023
- Age of rating
- 2 years old — published 19 Jul 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 14 of Abbeyfield Society (The)'s rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 19 Jul 2023 |
| Effective | Goodrating 3+ yrs old | 10 Mar 2022 |
| Caring | Good | 19 Jul 2023 |
| Responsive | Goodrating 3+ yrs old | 10 Mar 2022 |
| Well-led | Requires improvement | 19 Jul 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 15 other locations
Other active services registered to Abbeyfield Society (The). The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Abbeyfield Hope Bank View | Good23 Jan 2026 | Sunderland |
| Abbeyfield House - Stockport | Good6 Dec 2023 | Stockport |
| Abbeyfield Winnersh | Good18 Jun 2025 | Wokingham |
| Bradbury House | Good25 Jun 2026 | Cumberland |
| Downing House | Good8 Feb 2020rating 3+ yrs old | Manchester |
| Halcyon House | Good22 Nov 2018rating 3+ yrs old | Sefton |
| Halifax Care at Home | Not yet rated | Calderdale |
| Hill House | Good5 Aug 2022rating 3+ yrs old | Devon |
| Lee House | Good12 Feb 2024 | Merton |
| Phil Mead House | Good5 Mar 2019rating 3+ yrs old | Coventry |
| Pratt House | Good29 Apr 2024 | Buckinghamshire |
| Sandwood Care Home | Good30 Aug 2024 | Nottingham |
…and 3 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Abbeyfield House - New Malden adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 16 Mar 2011
- Beds
- 36
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-137749858
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.