CareSectorWatch
Care home

West Bank Residential Home

Walford Road, Ross-on-Wye, HR9 5PQ · Herefordshire, County of · West Midlands

42 beds · operated by West Bank Residential Home Limited, part of Buckland

CQC overall rating
Good5 Aug 2023

Diligence verdict

Rated Good overall, but the rating is 2 years old.

Age of rating
2 years old — published 5 Aug 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 3 of West Bank Residential Home Limited's rated homes are Good or better. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood5 Aug 2023
EffectiveGoodrating 3+ yrs old26 Jun 2019
CaringGoodrating 3+ yrs old26 Jun 2019
ResponsiveGoodrating 3+ yrs old26 Jun 2019
Well-ledGood5 Aug 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 2 other locations

Other active services registered to West Bank Residential Home Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
The Firs Residential HomeGood20 Dec 2022rating 3+ yrs oldDevon
Woodland Court Residential HomeGood11 Aug 2022rating 3+ yrs oldHampshire

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on West Bank Residential Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
4 Oct 2012
Beds
42
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-486739010

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.