Elm Road
18 Elm Road, Walsall, WS3 1BH · Walsall · West Midlands
What the record says
Rated Good overall, but the rating is 5 years old, and 2 of this operator's 12 rated services are below Good.
- Age of rating
- 5 years old — published 9 Jun 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 2 of 12 of Dignus Healthcare Limited's rated services are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 2
- Registered with CQC
- 22 Jun 2018
- Run by
- Dignus Healthcare Limited
- Phone
- 01922492222
- Website
- www.dignushealthcare.com
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Walsall.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Walsall.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 9 Jun 2021 |
| Effective | Goodrating 3+ yrs old | 20 Jul 2019 |
| Caring | Goodrating 3+ yrs old | 20 Jul 2019 |
| Responsive | Goodrating 3+ yrs old | 20 Jul 2019 |
| Well-led | Goodrating 3+ yrs old | 9 Jun 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 14 other locations
Other active services registered to Dignus Healthcare Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 39 School Lane | Good, published 14 Feb 2024 | Warwickshire |
| Arden Croft | Good, published 11 Dec 2018rating 3+ yrs old | Coventry |
| Brookfield | Good, published 5 Feb 2019rating 3+ yrs old | Coventry |
| Byron Court | Good, published 16 Aug 2023 | Nottinghamshire |
| Carisbrooke House | Requires improvement, published 27 Mar 2026 | Nottingham |
| Chance Drive | Requires improvement, published 17 Dec 2021rating 3+ yrs old | Sandwell |
| Colliers House | Good, published 9 Nov 2019rating 3+ yrs old | Coventry |
| Dignus Support | Good, published 17 Oct 2025 | Walsall |
| Ebenezer House | Good, published 19 May 2022rating 3+ yrs old | Walsall |
| Gilburn | Good, published 19 Nov 2024 | Leicestershire |
| Highcroft House | Good, published 9 May 2019rating 3+ yrs old | Birmingham |
| Lea Hall | Not yet rated | Birmingham |
…and 2 more.
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Elm Road adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Walsallregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Lonsdale Midlands Limited - 164 Walker RoadWalsall · 4 bedsOutstanding, published 18 Jun 2026
- Sadlers PlaceWalsall · 9 bedsOutstanding, published 18 Dec 2019rating 3+ yrs old
- Aldridge Court Nursing HomeWalsall · 59 bedsGood, published 23 Jul 2019rating 3+ yrs old
- Astbury ViewWalsall · 9 bedsGood, published 25 Jun 2026
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-5051108818
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.