The Haven
40 Ambleside Avenue, Peacehaven, BN10 7LP · East Sussex · South East
What the record says
Rated Requires improvement overall, and the rating is 3 years old, and 12 of this operator's 43 rated services are below Good.
- Below Good on
- EffectiveRequires improvement, published 29 Jun 2022rating 3+ yrs oldResponsiveRequires improvement, published 21 Jun 2023rating 3+ yrs oldWell-ledRequires improvement, published 21 Jun 2023rating 3+ yrs old
- Age of rating
- 3 years old — published 21 Jun 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 12 of 43 of Lifeways Community Care Limited's rated services are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 5
- Registered with CQC
- 10 Aug 2018
- Run by
- Lifeways Community Care Limited
- Part of
- Lifeways Community Care · 115 services
- Phone
- 01273579396
- Website
- www.lifeways.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in East Sussex.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in East Sussex.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 21 Jun 2023 |
| Effective | Requires improvementrating 3+ yrs old | 29 Jun 2022 |
| Caring | Goodrating 3+ yrs old | 7 Sep 2019 |
| Responsive | Requires improvementrating 3+ yrs old | 21 Jun 2023 |
| Well-led | Requires improvementrating 3+ yrs old | 21 Jun 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 48 other locations
Other active services registered to Lifeways Community Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 1 & 2 Flax Cottages | Requires improvement, published 29 Sep 2025 | Northumberland |
| Abbeymoor Neurodisability Centre | Good, published 12 Dec 2019rating 3+ yrs old | Gateshead |
| Ash House | Requires improvement, published 20 Jun 2025 | Coventry |
| Barleycombe | Good, published 17 Dec 2025 | Suffolk |
| Beeton Grange | Good, published 31 Dec 2025 | Birmingham |
| Bulwell | Good, published 22 Jan 2026 | Nottingham |
| Cambridge Park | Good, published 29 Oct 2022rating 3+ yrs old | Richmond upon Thames |
| Elm Tree House | Good, published 13 Jan 2022rating 3+ yrs old | Rochdale |
| Greenlands View | Requires improvement, published 2 Dec 2023 | Birmingham |
| Kingdom House | Good, published 23 Sep 2025 | Rotherham |
| Lifeways Brighton | Good, published 30 Nov 2021rating 3+ yrs old | Brighton and Hove |
| Lifeways Community Care | Not yet rated | Leicestershire |
…and 36 more. See the full group view.
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on The Haven adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Peacehavenregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Haven Care HomePeacehaven · 40 bedsGood, published 5 Jun 2026
- Telscombe RoadPeacehaven · 6 bedsGood, published 27 May 2025
- The MaplesPeacehaven · 24 bedsGood, published 18 Mar 2020rating 3+ yrs old
- Ashington GardensPeacehaven · 6 bedsRequires improvement, published 17 Jan 2023rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-5442188628
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.