Care Quality Services Shrewsbury
Suite D, The Cypress Centre, off Sitka Drive, Shrewsbury, SY2 6LG · Shropshire · West Midlands
What the record says
Rated Requires improvement overall, and the rating is 6 years old, and 2 of this operator's 21 rated services are below Good — this one and 1 other.
- Below Good on
- SafeRequires improvement, published 14 Mar 2020rating 3+ yrs oldWell-ledRequires improvement, published 14 Mar 2020rating 3+ yrs old
- Age of rating
- 6 years old — published 14 Mar 2020, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Care Quality Services Limited's 21 rated services, 2 are below Good — this one and 1 other. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 18 Jan 2019
- Run by
- Care Quality Services Limited
- Part of
- Cera Care · 146 services
- Phone
- 01743245848
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Shropshire.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Shropshire.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 14 Mar 2020 |
| Effective | Goodrating 3+ yrs old | 14 Mar 2020 |
| Caring | Goodrating 3+ yrs old | 14 Mar 2020 |
| Responsive | Goodrating 3+ yrs old | 14 Mar 2020 |
| Well-led | Requires improvementrating 3+ yrs old | 14 Mar 2020 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 28 other locations
Other active services registered to Care Quality Services Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Cambrian Green Court | Outstanding, published 9 Aug 2019rating 3+ yrs old | South Gloucestershire |
| Care Quality Services - South Gloucestershire | Not yet rated | South Gloucestershire |
| Care Quality Services - Springfields Extra Care Scheme | Not yet rated | South Gloucestershire |
| Care Quality Services Berkshire | Not yet rated | Bracknell Forest |
| Care Quality Services Brighton and Hove | Good, published 7 Jan 2026 | Brighton and Hove |
| Care Quality Services Bristol | Good, published 8 Jun 2022rating 3+ yrs old | Bristol, City of |
| Care Quality Services Colchester | Good, published 9 Jan 2021rating 3+ yrs old | Essex |
| Care Quality Services Coventry | Good, published 26 Nov 2024 | Coventry |
| Care Quality Services Ellesmere Port | Not yet rated | Cheshire West and Chester |
| Care Quality Services Erskine Court | Good, published 6 Mar 2020rating 3+ yrs old | Southampton |
| Care Quality Services Gloucestershire | Good, published 28 Jul 2021rating 3+ yrs old | Gloucestershire |
| Care Quality Services IOW | Requires improvement, published 21 Nov 2025 | Isle of Wight |
…and 16 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Care Quality Services Shrewsbury adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Affinity Homecare Shrewsburyabout 0 miles · ShrewsburyGood, published 24 Apr 2019rating 3+ yrs old
- Cavalry Complex Care Services Shropshireabout 0 miles · ShrewsburyNot yet rated
- MNG Care at Home Services Ltdabout 0 miles · ShrewsburyGood, published 26 Jun 2026
- YourLife (Shrewsbury)about 1.5 miles · ShrewsburyGood, published 26 Feb 2020rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-6192806787
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.