Westgate Court
Community Services Offices, Brainkind Neurological Centre York, York, YO23 1DE · York · Yorkshire and The Humber
This is CQC’s published rating for the supported living service at this location. CQC has not published a separate location-level rating here — it rates the regulated services individually.
What the record says
Rated Requires improvement overall, and 3 of this operator's 19 rated services are below Good — this one and 2 others.
- Below Good on
- SafeRequires improvement, published 29 Apr 2026EffectiveRequires improvement, published 29 Apr 2026Well-ledRequires improvement, published 29 Apr 2026
- This operator's rated services
- Of The Disabilities Trust's 19 rated services, 3 are below Good — this one and 2 others. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits) · Supported living
- Registered with CQC
- 29 Apr 2013
- Run by
- The Disabilities Trust
- Part of
- Disabilities Trust · 22 services
- Phone
- 01924266344
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in York.
Care at home (visits) · Supported living
Looking for services registered for a particular need? Find care that fits in York.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
For the supported living service — the same service the rating above belongs to.
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 29 Apr 2026 |
| Effective | Requires improvement | 29 Apr 2026 |
| Caring | Good | 29 Apr 2026 |
| Responsive | Good | 29 Apr 2026 |
| Well-led | Requires improvement | 29 Apr 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 18 other locations
Other active services registered to The Disabilities Trust. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Bixley Road Scheme | Good, published 9 Dec 2017rating 3+ yrs old | West Sussex |
| Brain Injury Rehabilitation Trust - Bristol Road | Good, published 9 Jan 2020rating 3+ yrs old | Birmingham |
| Brain Injury Rehabilitation Trust - Cook Close (Dover Court) | Good, published 9 May 2019rating 3+ yrs old | Essex |
| Daniel Yorath House | Good, published 1 Nov 2018rating 3+ yrs old | Leeds |
| Disabilities Trust - 9 Twyford Lane | Good, published 22 Nov 2019rating 3+ yrs old | Milton Keynes |
| Fen House | Good, published 18 Aug 2018rating 3+ yrs old | Cambridgeshire |
| Jane Percy House | Outstanding, published 3 Apr 2020rating 3+ yrs old | Northumberland |
| Kent House | Good, published 13 Feb 2019rating 3+ yrs old | Buckinghamshire |
| Mill Street | Good, published 22 Dec 2025 | Liverpool |
| Myland House | Good, published 27 Apr 2019rating 3+ yrs old | Essex |
| Osman House | Good, published 8 Sep 2018rating 3+ yrs old | Leeds |
| Registered Area Office Home Care | Good, published 8 Jul 2021rating 3+ yrs old | West Sussex |
…and 6 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Westgate Court adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Personal Support Serviceabout 0.8 miles · YorkGood, published 20 Nov 2020rating 3+ yrs old
- Carefound Home Care (York)about 0.9 miles · YorkNot yet rated
- LivingOn Care Limitedabout 1 mile · YorkNot yet rated
- Bronte Houseabout 1.1 miles · YorkNot yet rated
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-699373202
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.