CareSectorWatch
Care home

The Swallows Residential Care Home

Helions Bumpstead Road, Haverhill, CB9 7AA · Suffolk · East of England

16 beds · operated by Donna Burrows and Harold Burrows

CQC overall rating
Requires improvement14 Oct 2024

Diligence verdict

Rated Requires improvement overall.

Below Good on
SafeRequires improvement14 Oct 2024
EffectiveRequires improvement14 Oct 2024
Well-ledRequires improvement14 Oct 2024

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement14 Oct 2024
EffectiveRequires improvement14 Oct 2024
CaringGoodrating 3+ yrs old9 May 2018
ResponsiveGoodrating 3+ yrs old9 May 2018
Well-ledRequires improvement14 Oct 2024

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on The Swallows Residential Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
17 Jun 2013
Beds
16
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-738691362

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.