CareSectorWatch
Care home

Bentley House

Pegs Lane, Hertford, SG13 8EG · Hertfordshire · East of England

90 beds · operated by Signature Senior Lifestyle Operations Ltd, part of Signature

CQC overall rating
Good19 Jan 2022rating 3+ yrs old

Diligence verdict

Rated Good overall, but Safe is Requires improvement (19 Jan 2022), and the rating is 4 years old.

Below Good on
SafeRequires improvement19 Jan 2022rating 3+ yrs old
Age of rating
4 years old — published 19 Jan 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 6 of Signature Senior Lifestyle Operations Ltd's rated homes are Good or better. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old19 Jan 2022
EffectiveGoodrating 3+ yrs old19 Jan 2022
CaringGoodrating 3+ yrs old19 Jan 2022
ResponsiveGoodrating 3+ yrs old19 Jan 2022
Well-ledGoodrating 3+ yrs old19 Jan 2022

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 10 other locations

Other active services registered to Signature Senior Lifestyle Operations Ltd. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Reigate GrangeNot yet ratedSurrey
Signature at AscotGood22 Apr 2020rating 3+ yrs oldWindsor and Maidenhead
Signature at BansteadGood10 Feb 2025Surrey
Signature at CavershamNot yet ratedReading
Signature at Coombe Hill ManorGood5 Oct 2022rating 3+ yrs oldKingston upon Thames
Signature at Farnham CommonNot yet ratedBuckinghamshire
Signature at Hendon HallGood21 Jul 2023Barnet
Signature at HighgateNot yet ratedBarnet
Signature at HornchurchNot yet ratedHavering
Signature at WeybridgeGood16 Jul 2022rating 3+ yrs oldSurrey

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Bentley House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
6 Nov 2019
Beds
90
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-7739647642

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.