Moor House Residential Care Home
Vicarage Road, Staines-upon-thames, TW18 4YG · Surrey · South East
Diligence verdict
Rated Good overall, but Well-led is Requires improvement (26 Jul 2023), and the rating is 2 years old.
- Below Good on
- Well-ledRequires improvement, published 26 Jul 2023
- Age of rating
- 2 years old — published 26 Jul 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 25
- Registered with CQC
- 1 Nov 2019
- Run by
- Moorhouse Care Services Ltd
- Phone
- 01784453749
- Website
- www.moorhousecare.co.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Surrey.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Surrey.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 26 Jul 2023 |
| Effective | Goodrating 3+ yrs old | 28 Jun 2022 |
| Caring | Goodrating 3+ yrs old | 28 Jun 2022 |
| Responsive | Goodrating 3+ yrs old | 28 Jun 2022 |
| Well-led | Requires improvement | 26 Jul 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Moor House Residential Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in Staines-upon-thamesregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Hithermoor HouseStaines-upon-thames · 2 bedsOutstanding, published 18 May 2023rating 3+ yrs old
- Glebe House Care HomeStaines-upon-thames · 24 bedsGood, published 24 Mar 2022rating 3+ yrs old
- Whitegates Care Centre LimitedStaines-upon-thames · 51 bedsRequires improvement, published 29 Jul 2024
- Church ViewStaines-upon-thames · 78 bedsInadequate, published 3 Mar 2023rating 3+ yrs old
See everything registered for these needs in Staines-upon-thames→
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-7760201880
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.