Sutton Hall and Lodge
Cornmill Walk off Sutton Lane, Keighley, BD20 7EN · North Yorkshire · Yorkshire and The Humber
60 beds · operated by Highgate Care Services (2025) Ltd, part of North Bay Group
Diligence verdict
Rated Requires improvement overall, and 3 of this operator's 5 rated homes are below Good.
- Below Good on
- SafeRequires improvement29 Jul 2025EffectiveRequires improvement29 Jul 2025Well-ledRequires improvement29 Jul 2025
- Operator's wider portfolio
- 3 of 5 of Highgate Care Services (2025) Ltd's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 29 Jul 2025 |
| Effective | Requires improvement | 29 Jul 2025 |
| Caring | Good | 29 Jul 2025 |
| Responsive | Good | 29 Jul 2025 |
| Well-led | Requires improvement | 29 Jul 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 4 other locations
Other active services registered to Highgate Care Services (2025) Ltd. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Alexandra Court Care Centre | Requires improvement16 Nov 2025 | Kingston upon Hull, City of |
| Cantley Grange | Good16 Jan 2026 | Doncaster |
| Clipstone Hall & Lodge | Good21 Oct 2024 | Nottinghamshire |
| Rastrick Hall and Grange | Requires improvement8 Jan 2025 | Calderdale |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Sutton Hall and Lodge adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 6 Feb 2020
- Beds
- 60
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-8262841720
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.