CareSectorWatch
Care home

Heatherfield Care Home

Lee Street, Cramlington, NE23 7RD · North Tyneside · North East

74 beds · operated by Malhotra Care Homes Limited, part of Prestwick Care

CQC overall rating
Good12 Jul 2023

Diligence verdict

Rated Good overall, but the rating is 2 years old.

Age of rating
2 years old — published 12 Jul 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 10 of Malhotra Care Homes Limited's rated homes are Good or better. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood12 Jul 2023
EffectiveGood12 Jul 2023
CaringGoodrating 3+ yrs old18 May 2018
ResponsiveGoodrating 3+ yrs old18 May 2018
Well-ledGood12 Jul 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 10 other locations

Other active services registered to Malhotra Care Homes Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Abbey CourtGood3 Oct 2023Newcastle upon Tyne
Addison CourtGood23 May 2025Gateshead
Bay View HouseNot yet ratedNorth Tyneside
Bede HouseOutstanding22 Oct 2025Sunderland
Belle Vue Nursing HomeGood4 Mar 2026Newcastle upon Tyne
Cestria House Residential HomeGood28 Nov 2019rating 3+ yrs oldNewcastle upon Tyne
Covent HouseGood10 Oct 2025Gateshead
HillcrestGood28 Nov 2019rating 3+ yrs oldNorthumberland
Melton HouseOutstanding28 Nov 2025Newcastle upon Tyne
Parklands Nursing HomeGood27 Apr 2018rating 3+ yrs oldCounty Durham

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Heatherfield Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
7 Aug 2013
Beds
74
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-873009777

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.