Cromwell House
Cecil Road, Norwich, NR1 2QJ · Norfolk · East of England
What the record says
Rated Requires improvement overall, and the rating is 2 years old, and 7 of this operator's 93 rated services are below Good — this one and 6 others.
- Below Good on
- SafeRequires improvement, published 18 Jan 2024EffectiveRequires improvement, published 18 Jan 2024ResponsiveRequires improvement, published 18 Jan 2024Well-ledRequires improvement, published 18 Jan 2024
- Age of rating
- 2 years old — published 18 Jan 2024, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Methodist Homes's 93 rated services, 7 are below Good — this one and 6 others. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 38
- Registered with CQC
- 22 Dec 2010
- Run by
- Methodist Homes
- Part of
- Methodist Homes · 93 services
- Phone
- 01603625961
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Norfolk.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Norfolk.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 18 Jan 2024 |
| Effective | Requires improvement | 18 Jan 2024 |
| Caring | Good | 18 Jan 2024 |
| Responsive | Requires improvement | 18 Jan 2024 |
| Well-led | Requires improvement | 18 Jan 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 92 other locations
Other active services registered to Methodist Homes. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Abbey Park | Good, published 19 Mar 2019rating 3+ yrs old | Coventry |
| Aigburth | Good, published 25 Jul 2019rating 3+ yrs old | Leicestershire |
| Alexandra House - Harwich | Good, published 15 Mar 2019rating 3+ yrs old | Essex |
| Amathea | Good, published 4 Aug 2026 | Cumberland |
| Anjulita Court | Good, published 22 Feb 2024 | Bedford |
| Assisi Place | Good, published 27 Mar 2019rating 3+ yrs old | Leeds |
| Aughton Park | Good, published 21 Mar 2018rating 3+ yrs old | Lancashire |
| Beechville | Good, published 7 Feb 2024 | Bolton |
| Berwick Grange | Requires improvement, published 2 Feb 2023rating 3+ yrs old | North Yorkshire |
| Bradbury Grange | Requires improvement, published 8 Oct 2022rating 3+ yrs old | Kent |
| Briar Hill House | Outstanding, published 22 Mar 2019rating 3+ yrs old | Staffordshire |
| Bridge Court | Good, published 13 Apr 2019rating 3+ yrs old | Wolverhampton |
…and 80 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Cromwell House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Laurel Lodge Care Homeabout 0.1 miles · Norwich · 32 bedsGood, published 12 Sep 2019rating 3+ yrs old
- Chiswick Houseabout 0.5 miles · Norwich · 32 bedsOutstanding, published 21 Dec 2018rating 3+ yrs old
- Bishop Herbert Houseabout 0.7 miles · Norwich · 14 bedsGood, published 8 Nov 2018rating 3+ yrs old
- Corton Houseabout 0.7 miles · Norwich · 44 bedsRequires improvement, published 7 Jun 2022rating 3+ yrs oldinherited from a previous registration
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-117965487
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.