Wensum Way
31 Wensum Way, Fakenham, NR21 8NZ · Norfolk · East of England
What the record says
Rated Requires improvement overall, and the rating is 4 years old, and 4 of this operator's 25 rated services are below Good — this one and 3 others.
- Below Good on
- ResponsiveRequires improvement, published 27 Jan 2022rating 3+ yrs oldWell-ledRequires improvement, published 27 Jan 2022rating 3+ yrs old
- Age of rating
- 4 years old — published 27 Jan 2022, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of FitzRoy Support's 25 rated services, 4 are below Good — this one and 3 others. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 8
- Registered with CQC
- 10 Jan 2011
- Run by
- FitzRoy Support
- Part of
- Elizabeth Fitzroy Support · 38 services
- Phone
- 01328863440
- Website
- www.efitzroy.org.uk
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Norfolk.
Care at home (visits) · Care home without nursing · Supported living
Looking for services registered for a particular need? Find care that fits in Norfolk.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 27 Jan 2022 |
| Effective | Goodrating 3+ yrs old | 27 Jan 2022 |
| Caring | Goodrating 3+ yrs old | 27 Jan 2022 |
| Responsive | Requires improvementrating 3+ yrs old | 27 Jan 2022 |
| Well-led | Requires improvementrating 3+ yrs old | 27 Jan 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 37 other locations
Other active services registered to FitzRoy Support. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Allen Meale Way | Good, published 11 Dec 2019rating 3+ yrs old | Norfolk |
| Bainbridge Close | Good, published 19 Jan 2019rating 3+ yrs old | Norfolk |
| Brookview | Good, published 29 Nov 2019rating 3+ yrs old | Coventry |
| Coventry Supported Living Area 1 | Not yet rated | Coventry |
| Coventry Supported Living Area 2 and 3 | Not yet rated | Coventry |
| Coventry Supported Living Area 5 | Not yet rated | Coventry |
| Dalvington/The Oaks | Good, published 25 Jan 2024 | Worcestershire |
| Donec Mews | Good, published 24 Oct 2018rating 3+ yrs old | Hampshire |
| FitzRoy - Nottingham South | Not yet rated | Nottinghamshire |
| FitzRoy - Teddington | Good, published 27 Oct 2021rating 3+ yrs old | Richmond upon Thames |
| FitzRoy Support Living - Nottingham Central | Not yet rated | Nottinghamshire |
| FitzRoy Supported Living - Cambridgeshire | Good, published 3 Jan 2020rating 3+ yrs old | Cambridgeshire |
…and 25 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Wensum Way adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Cranmer Houseabout 0.1 miles · Fakenham · 36 bedsGood, published 18 Oct 2019rating 3+ yrs old
- Woodspring Houseabout 0.6 miles · Fakenham · 28 bedsGood, published 1 Mar 2019rating 3+ yrs old
- Field Viewabout 1 mile · Fakenham · 17 bedsGood, published 25 Dec 2019rating 3+ yrs old
- Mill House & Cottagesabout 3.3 miles · Fakenham · 44 bedsGood, published 22 Apr 2021rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-120634802
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.