CareSectorWatch
Care home

Flexible Support Options Limited (Brilan)

c/o Balmoral Court, Newcastle Upon Tyne, NE6 2DB · Newcastle upon Tyne · North East

4 beds · operated by Flexible Support Options Limited

CQC overall rating
Good3 Jan 2024

Diligence verdict

Rated Good overall, but the rating is 2 years old.

Age of rating
2 years old — published 3 Jan 2024. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 5 of Flexible Support Options Limited's rated homes are Good or better.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

What it provides

Care home without nursing

Looking for services registered for a particular need? Find care that fits in Newcastle upon Tyne.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood3 Jan 2024
EffectiveGoodrating 3+ yrs old15 Aug 2018
CaringGoodrating 3+ yrs old15 Aug 2018
ResponsiveGoodrating 3+ yrs old15 Aug 2018
Well-ledGood3 Jan 2024

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 5 other locations

Other active services registered to Flexible Support Options Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Flexible Support Options Limited (Pengarth)Good12 Jul 2023rating 3+ yrs oldNorthumberland
Flexible Support Options Limited (Thorntree Way)Good12 Dec 2019rating 3+ yrs oldNorthumberland
Flexible Support Options Ltd, Shiremoor Farm HouseNot yet ratedNorth Tyneside
Queensbridge RespiteGood28 Feb 2020rating 3+ yrs oldNorth Tyneside
The GroveGood4 Jan 2024Newcastle upon Tyne

Data as published by CQC to 8 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Flexible Support Options Limited (Brilan) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
15 May 2014
Beds
4
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-1233593345

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.