The Grove
Kensington, Newcastle Upon Tyne, NE6 2DB · Newcastle upon Tyne · North East
2 beds · operated by Flexible Support Options Limited
Diligence verdict
Rated Good overall, but Safe is Requires improvement (4 Jan 2024), and the rating is 2 years old.
- Below Good on
- SafeRequires improvement4 Jan 2024
- Age of rating
- 2 years old — published 4 Jan 2024. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 5 of Flexible Support Options Limited's rated homes are Good or better.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Newcastle upon Tyne.
Care home without nursing
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Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 4 Jan 2024 |
| Effective | Goodrating 3+ yrs old | 2 May 2018 |
| Caring | Goodrating 3+ yrs old | 2 May 2018 |
| Responsive | Goodrating 3+ yrs old | 2 May 2018 |
| Well-led | Good | 4 Jan 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 5 other locations
Other active services registered to Flexible Support Options Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Flexible Support Options Limited (Brilan) | Good3 Jan 2024 | Newcastle upon Tyne |
| Flexible Support Options Limited (Pengarth) | Good12 Jul 2023rating 3+ yrs old | Northumberland |
| Flexible Support Options Limited (Thorntree Way) | Good12 Dec 2019rating 3+ yrs old | Northumberland |
| Flexible Support Options Ltd, Shiremoor Farm House | Not yet rated | North Tyneside |
| Queensbridge Respite | Good28 Feb 2020rating 3+ yrs old | North Tyneside |
Data as published by CQC to 8 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Grove adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 23 Feb 2015
- Beds
- 2
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1911870282
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.