Halsey House
Norwich Road, Cromer, NR27 0BA · Norfolk · East of England
What the record says
Rated Requires improvement overall, and the rating is 3 years old.
- Below Good on
- SafeRequires improvement, published 4 Apr 2023rating 3+ yrs oldWell-ledRequires improvement, published 4 Apr 2023rating 3+ yrs old
- Age of rating
- 3 years old — published 4 Apr 2023, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of The Royal British Legion's 6 rated homes, 1 is below Good — this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 89
- Registered with CQC
- 24 Jan 2011
- Run by
- The Royal British Legion
- Part of
- The Royal British Legion · 6 services
- Phone
- 01263512178
- Website
- www.rbl.org.uk/halseyhouse
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Norfolk.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in Norfolk.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 4 Apr 2023 |
| Effective | Goodrating 3+ yrs old | 5 May 2020 |
| Caring | Goodrating 3+ yrs old | 5 May 2020 |
| Responsive | Goodrating 3+ yrs old | 5 May 2020 |
| Well-led | Requires improvementrating 3+ yrs old | 4 Apr 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 5 other locations
Other active services registered to The Royal British Legion. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Dunkirk Memorial House | Outstanding, published 3 Jan 2019rating 3+ yrs old | Somerset |
| Galanos House | Outstanding, published 13 Nov 2025 | Warwickshire |
| Lister House | Good, published 27 Nov 2018rating 3+ yrs old | North Yorkshire |
| Mais House | Good, published 20 May 2023rating 3+ yrs old | East Sussex |
| Maurice House | Good, published 23 Sep 2025 | Kent |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Halsey House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes with nursing within 10 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Lakeshore Nursing Homeabout 3.7 miles · Sheringham · 35 bedsGood, published 12 Mar 2020rating 3+ yrs old
- Sun Court Nursing Homeabout 4.1 miles · Sheringham · 29 bedsInadequate, published 16 Feb 2024
- Halvergate Houseabout 8.6 miles · North Walsham · 50 bedsRequires improvement, published 20 Aug 2022rating 3+ yrs old
- Kings Court Care Homeabout 8.7 miles · Holt · 66 bedsNot yet rated
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-125654863
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.