Arbrook House Care Home
36 Copsem Lane, Esher, KT10 9HE · Surrey · South East
44 beds · operated by Bupa Care Homes (BNH) Limited, part of BUPA Group
Diligence verdict
Rated Outstanding overall, but the rating is 7 years old, and 5 of this operator's 26 rated homes are below Good.
- Age of rating
- 7 years old — published 26 Feb 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 5 of 26 of Bupa Care Homes (BNH) Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 26 Feb 2019 |
| Effective | Goodrating 3+ yrs old | 26 Feb 2019 |
| Caring | Outstandingrating 3+ yrs old | 26 Feb 2019 |
| Responsive | Outstandingrating 3+ yrs old | 26 Feb 2019 |
| Well-led | Outstandingrating 3+ yrs old | 26 Feb 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 25 other locations
Other active services registered to Bupa Care Homes (BNH) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Allington Court Care Home | Requires improvement19 Jan 2024 | Hertfordshire |
| Ardenlea Court Care Home | Good3 Sep 2021rating 3+ yrs old | Solihull |
| Ashby Court Care Home | Good9 Nov 2019rating 3+ yrs old | Leicestershire |
| Ashley House Care Home | Good6 Oct 2022rating 3+ yrs old | Gloucestershire |
| Ashley Park Care Home | Good30 Nov 2018rating 3+ yrs old | Surrey |
| Aston Court Care Home | Requires improvement17 Jan 2023rating 3+ yrs old | Staffordshire |
| Aylesham Court Care Home | Outstanding21 Sep 2019rating 3+ yrs old | Leicestershire |
| Clare House Care Home | Good11 Nov 2025 | Hillingdon |
| Cottingley Hall Care Home | Requires improvement30 Dec 2023 | Bradford |
| Croft House Care Home | Good16 Apr 2026 | Essex |
| Havering Court Care Home | Requires improvement16 Jan 2024 | Havering |
| Hutton Village Care Home | Good2 Apr 2024 | Essex |
…and 13 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Arbrook House Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 15 Nov 2010
- Beds
- 44
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-126417987
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.