Swanton House Care Centre
Dereham Road, Swanton Novers, NR24 2QT · Norfolk · East of England
What the record says
Rated Requires improvement overall.
- Below Good on
- SafeRequires improvement, published 6 Nov 2025EffectiveRequires improvement, published 6 Nov 2025Well-ledRequires improvement, published 6 Nov 2025
- This operator's rated services
- Of Swanton Care & Community Limited's 12 rated services, 1 is below Good — this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 49
- Registered with CQC
- 24 Dec 2010
- Run by
- Swanton Care & Community Limited
- Part of
- Swanton Care and Community · 40 services
- Phone
- 01263860226
- Website
- www.swantoncare.com
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Norfolk.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in Norfolk.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 6 Nov 2025 |
| Effective | Requires improvement | 6 Nov 2025 |
| Caring | Good | 6 Nov 2025 |
| Responsive | Good | 6 Nov 2025 |
| Well-led | Requires improvement | 6 Nov 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 13 other locations
Other active services registered to Swanton Care & Community Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Acklam House | Not yet rated | Middlesbrough |
| Baylis Place | Good, published 26 Jul 2019rating 3+ yrs old | Kingston upon Hull, City of |
| Darwin Place | Good, published 30 Apr 2019rating 3+ yrs old | Shropshire |
| Eden View | Good, published 17 Oct 2017rating 3+ yrs old | Cambridgeshire |
| Gryphon Place | Good, published 26 Jun 2019rating 3+ yrs old | Norfolk |
| High Mount | Good, published 31 Jul 2025 | Telford and Wrekin |
| Swanton Community Services Derbyshire | Good, published 13 Oct 2021rating 3+ yrs old | Derby |
| Swanton Community Services Hull | Good, published 17 Jun 2021rating 3+ yrs old | Kingston upon Hull, City of |
| Swanton Community Services Lancashire | Good, published 24 Aug 2019rating 3+ yrs old | Lancashire |
| Swanton Community Services Norfolk | Good, published 22 Nov 2019rating 3+ yrs old | Norfolk |
| Swanton Community Services Shropshire, Telford & Wrekin | Good, published 8 May 2020rating 3+ yrs old | Telford and Wrekin |
| Swanton Community Services Suffolk | Not yet rated | Suffolk |
…and 1 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Swanton House Care Centre adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes with nursing within 25 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Kings Court Care Homeabout 5.5 miles · Holt · 66 bedsNot yet rated
- Oakwoods Care Homeabout 6.2 miles · Fakenham · 43 bedsRequires improvement, published 10 Aug 2022rating 3+ yrs oldinherited from a previous registration
- Lincoln House Care Homeabout 10.1 miles · Dereham · 60 bedsGood, published 21 Jun 2022rating 3+ yrs old
- St Michaels Courtabout 10.4 miles · Norwich · 89 bedsGood, published 8 Jul 2025
See everything registered for these needs in Swanton Novers →
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-126608129
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.