Oaklands
Norwich Road, Diss, IP21 4EE · Norfolk · East of England
53 beds · operated by Regal Healthcare Properties Limited, part of Kingsley Healthcare
Diligence verdict
Rated Good overall, but Well-led is Requires improvement (4 Mar 2021), the rating is 5 years old, and 2 of this operator's 3 rated homes are below Good.
- Below Good on
- Well-ledRequires improvement4 Mar 2021rating 3+ yrs old
- Age of rating
- 5 years old — published 4 Mar 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 2 of 3 of Regal Healthcare Properties Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 4 Mar 2021 |
| Effective | Goodrating 3+ yrs old | 26 Oct 2018 |
| Caring | Goodrating 3+ yrs old | 26 Oct 2018 |
| Responsive | Goodrating 3+ yrs old | 26 Oct 2018 |
| Well-led | Requires improvementrating 3+ yrs old | 4 Mar 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 2 other locations
Other active services registered to Regal Healthcare Properties Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Brooke House | Requires improvement9 Jun 2023rating 3+ yrs old | Norfolk |
| Spring Lodge | Requires improvement16 Dec 2022rating 3+ yrs old | Suffolk |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Oaklands adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 19 Jan 2011
- Beds
- 53
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-127002881
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.