The Chilterns
5-9 Sea Road, Westgate On Sea, CT8 8SA · Kent · South East
24 beds · operated by Optima Care Limited
Diligence verdict
Rated Requires improvement overall, and the rating is 4 years old, and 4 of this operator's 4 rated homes are below Good.
- Below Good on
- SafeRequires improvement9 Sep 2021rating 3+ yrs oldEffectiveRequires improvement28 Sep 2018rating 3+ yrs oldCaringRequires improvement28 Sep 2018rating 3+ yrs oldResponsiveRequires improvement28 Sep 2018rating 3+ yrs oldWell-ledRequires improvement9 Sep 2021rating 3+ yrs old
- Age of rating
- 4 years old — published 9 Sep 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 4 of 4 of Optima Care Limited's rated homes are Requires improvement or Inadequate.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 9 Sep 2021 |
| Effective | Requires improvementrating 3+ yrs old | 28 Sep 2018 |
| Caring | Requires improvementrating 3+ yrs old | 28 Sep 2018 |
| Responsive | Requires improvementrating 3+ yrs old | 28 Sep 2018 |
| Well-led | Requires improvementrating 3+ yrs old | 9 Sep 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 4 other locations
Other active services registered to Optima Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Bon Secours | Requires improvement25 Jun 2021rating 3+ yrs old | Kent |
| Eastry House | Requires improvement7 Apr 2021rating 3+ yrs old | Kent |
| Seahaven | Requires improvement21 Jun 2023rating 3+ yrs old | Kent |
| The Meadows | Not yet rated | Kent |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Chilterns adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 28 Mar 2014
- Beds
- 24
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1293681109
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.