Grove Court
100 Lancaster Road, Newcastle Under Lyme, ST5 1DS · Staffordshire · West Midlands
What the record says
Rated Requires improvement overall, and 6 of this operator's 17 rated services are below Good — this one and 5 others.
- Below Good on
- SafeRequires improvement, published 14 Oct 2024Well-ledRequires improvement, published 14 Oct 2024
- This operator's rated services
- Of Rethink Mental Illness's 17 rated services, 6 are below Good — this one and 5 others. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 10
- Registered with CQC
- 1 Dec 2010
- Run by
- Rethink Mental Illness
- Part of
- Rethink · 18 services
- Phone
- 01782628983
- Website
- www.rethink.org
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Staffordshire.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Staffordshire.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 14 Oct 2024 |
| Effective | Goodrating 3+ yrs old | 7 Mar 2019 |
| Caring | Goodrating 3+ yrs old | 7 Mar 2019 |
| Responsive | Goodrating 3+ yrs old | 7 Mar 2019 |
| Well-led | Requires improvement | 14 Oct 2024 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 16 other locations
Other active services registered to Rethink Mental Illness. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 148 Hornsey Lane | Good, published 7 Mar 2023rating 3+ yrs old | Islington |
| Albany House - Stratford-upon-Avon | Good, published 2 Apr 2019rating 3+ yrs old | Warwickshire |
| Bath Road | Good, published 21 Aug 2019rating 3+ yrs old | Swindon |
| Cavendish Lodge | Requires improvement, published 12 Jan 2023rating 3+ yrs old | Warwickshire |
| Derwent Lodge | Requires improvement, published 3 Aug 2026 | Derby |
| Devon Enhanced Recovery Service | Good, published 25 Dec 2019rating 3+ yrs old | Devon |
| Doncaster Crisis Accommodation and Helpline | Good, published 6 Mar 2019rating 3+ yrs old | Doncaster |
| Lindsay House | Good, published 7 Dec 2019rating 3+ yrs old | West Northamptonshire |
| Redwoods | Good, published 9 May 2019rating 3+ yrs old | Birmingham |
| Romsey / Winchester Avenue | Requires improvement, published 16 May 2023rating 3+ yrs old | Warwickshire |
| Scott & Rosse Place | Not yet rated | Bury |
| Shipley Lodge | Good, published 26 Feb 2020rating 3+ yrs old | Derbyshire |
…and 4 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Grove Court adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Hilton Houseabout 0.4 miles · Stoke on Trent · 55 bedsRequires improvement, published 8 Jan 2022rating 3+ yrs old
- The Chimes Residential Homeabout 0.6 miles · Stoke On Trent · 44 bedsRequires improvement, published 13 Aug 2021rating 3+ yrs old
- Alison House CareHome Limitedabout 0.7 miles · Stoke On Trent · 29 bedsGood, published 7 Feb 2020rating 3+ yrs old
- Phoenix Houseabout 0.8 miles · Newcastle · 4 bedsNot yet rated
See everything registered for these needs in Newcastle Under Lyme →
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-130502624
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.