Hilton House
Hilton Road, Stoke on Trent, ST4 6QZ · Stoke-on-Trent · West Midlands
55 beds · operated by Lovett Care Limited, part of Lovett Care
Diligence verdict
Rated Requires improvement overall, and the rating is 4 years old, and 1 of this operator's 6 rated homes are below Good.
- Below Good on
- SafeRequires improvement8 Jan 2022rating 3+ yrs oldWell-ledRequires improvement8 Jan 2022rating 3+ yrs old
- Age of rating
- 4 years old — published 8 Jan 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 1 of 6 of Lovett Care Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 8 Jan 2022 |
| Effective | Goodrating 3+ yrs old | 21 Feb 2019 |
| Caring | Goodrating 3+ yrs old | 21 Feb 2019 |
| Responsive | Goodrating 3+ yrs old | 21 Feb 2019 |
| Well-led | Requires improvementrating 3+ yrs old | 8 Jan 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 7 other locations
Other active services registered to Lovett Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Belvedere Manor Care Home | Good21 Dec 2019rating 3+ yrs old | Lancashire |
| Charlotte House | Good4 Apr 2023rating 3+ yrs old | Wirral |
| Fairfax Manor Care Home | Good9 Oct 2025 | North Yorkshire |
| Regency Care Centre | Good15 Jul 2021rating 3+ yrs old | Bury |
| The Waterside Care Home | Not yet rated | St. Helens |
| Twyford House | Good19 Mar 2025 | Cheshire East |
| Upland Manor Care Home | Not yet rated | Manchester |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Hilton House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 30 Oct 2013
- Beds
- 55
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-982295041
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.