CareSectorWatch
Care home

Hartley House Care Home

Hartley House, Cranbrook, TN17 3QN · Kent · South East

57 beds · operated by Hartley House Limited, part of Eleanor Healthcare Group

CQC overall rating
Good3 Dec 2019rating 3+ yrs old

Diligence verdict

Rated Good overall, but the rating is 6 years old.

Age of rating
6 years old — published 3 Dec 2019. CQC has not re-inspected since; a re-inspection could move it in either direction.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old3 Dec 2019
EffectiveGoodrating 3+ yrs old3 Dec 2019
CaringGoodrating 3+ yrs old3 Dec 2019
ResponsiveGoodrating 3+ yrs old3 Dec 2019
Well-ledGoodrating 3+ yrs old3 Dec 2019

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Hartley House Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
31 Oct 2014
Beds
57
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-1358853340

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.