Charnat Support Services
1 Payne Street, Rowley Regis, B65 0DH · Sandwell · West Midlands
Community based adult social care services · operated by Charnat Care Limited, part of Alphonsus Care Services
Diligence verdict
Rated Requires improvement overall, and the rating is 4 years old, and 3 of this operator's 4 rated homes are below Good.
- Below Good on
- SafeRequires improvement18 Mar 2022rating 3+ yrs oldWell-ledRequires improvement18 Mar 2022rating 3+ yrs old
- Age of rating
- 4 years old — published 18 Mar 2022. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 3 of 4 of Charnat Care Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvementrating 3+ yrs old | 18 Mar 2022 |
| Effective | Goodrating 3+ yrs old | 21 Oct 2017 |
| Caring | Goodrating 3+ yrs old | 21 Oct 2017 |
| Responsive | Goodrating 3+ yrs old | 21 Oct 2017 |
| Well-led | Requires improvementrating 3+ yrs old | 18 Mar 2022 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 3 other locations
Other active services registered to Charnat Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Agnes House | Requires improvement21 Oct 2024 | Sandwell |
| Agnes House 81 | Requires improvement10 Jan 2020rating 3+ yrs old | Sandwell |
| Agnes House Flat 1 | Good31 Oct 2018rating 3+ yrs old | Sandwell |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Charnat Support Services adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 24 May 2011
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-139988294
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.