CareSectorWatch
Care home

Agnes House 81

81 Newbury Lane, Oldbury, B69 1HE · Sandwell · West Midlands

2 beds · operated by Charnat Care Limited, part of Alphonsus Care Services

CQC overall rating
Requires improvement10 Jan 2020rating 3+ yrs old

Diligence verdict

Rated Requires improvement overall, and the rating is 6 years old, and 3 of this operator's 4 rated homes are below Good.

Below Good on
SafeRequires improvement10 Jan 2020rating 3+ yrs old
EffectiveRequires improvement10 Jan 2020rating 3+ yrs old
Well-ledRequires improvement10 Jan 2020rating 3+ yrs old
Age of rating
6 years old — published 10 Jan 2020. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
3 of 4 of Charnat Care Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old10 Jan 2020
EffectiveRequires improvementrating 3+ yrs old10 Jan 2020
CaringGoodrating 3+ yrs old10 Jan 2020
ResponsiveGoodrating 3+ yrs old10 Jan 2020
Well-ledRequires improvementrating 3+ yrs old10 Jan 2020

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 3 other locations

Other active services registered to Charnat Care Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Agnes HouseRequires improvement21 Oct 2024Sandwell
Agnes House Flat 1Good31 Oct 2018rating 3+ yrs oldSandwell
Charnat Support ServicesRequires improvement18 Mar 2022rating 3+ yrs oldSandwell

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Agnes House 81 adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
12 Dec 2013
Beds
2
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-1106596004

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.