CareSectorWatch
Care home

Agnes House

79 Newbury Lane, Oldbury, B69 1HE · Sandwell · West Midlands

5 beds · operated by Charnat Care Limited, part of Alphonsus Care Services

CQC overall rating
Requires improvement21 Oct 2024

Diligence verdict

Rated Requires improvement overall, and 3 of this operator's 4 rated homes are below Good.

Below Good on
SafeRequires improvement21 Oct 2024
EffectiveRequires improvement21 Oct 2024
Well-ledRequires improvement21 Oct 2024
Operator's wider portfolio
3 of 4 of Charnat Care Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement21 Oct 2024
EffectiveRequires improvement21 Oct 2024
CaringGood21 Oct 2024
ResponsiveGood21 Oct 2024
Well-ledRequires improvement21 Oct 2024

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 3 other locations

Other active services registered to Charnat Care Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Agnes House 81Requires improvement10 Jan 2020rating 3+ yrs oldSandwell
Agnes House Flat 1Good31 Oct 2018rating 3+ yrs oldSandwell
Charnat Support ServicesRequires improvement18 Mar 2022rating 3+ yrs oldSandwell

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Agnes House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
19 Apr 2012
Beds
5
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-397308218

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.