Highfield House
115 Wolverhampton Road, Walsall, WS3 4AD · Walsall · West Midlands
7 beds · operated by Pharos Care Limited, part of City and County Healthcare Group
Diligence verdict
Rated Requires improvement overall, and 4 of this operator's 6 rated homes are below Good.
- Below Good on
- SafeRequires improvement16 Jun 2026CaringRequires improvement16 Jun 2026Well-ledRequires improvement16 Jun 2026
- Operator's wider portfolio
- 4 of 6 of Pharos Care Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 16 Jun 2026 |
| Effective | Good | 16 Jun 2026 |
| Caring | Requires improvement | 16 Jun 2026 |
| Responsive | Good | 16 Jun 2026 |
| Well-led | Requires improvement | 16 Jun 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 9 other locations
Other active services registered to Pharos Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Ash House | Requires improvement18 Jun 2026 | Walsall |
| Katherine House | Requires improvement3 Aug 2023 | Birmingham |
| Pharos Black Country | Not Rated | Birmingham |
| Pharos East Midlands | Not yet rated | Staffordshire |
| Pharos Supported Services Central | Not yet rated | Birmingham |
| Pharos Supported Services Warwickshire | Not yet rated | Warwickshire |
| Sutton House | Requires improvement28 Oct 2023 | Birmingham |
| The Boat House | Good18 Aug 2023 | Staffordshire |
| The Lodge | Good12 Jun 2026 | Sandwell |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Highfield House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 18 Jan 2011
- Beds
- 7
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-142020337
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.