CareSectorWatch
Care home

Katherine House

91-93 Sutton Road, Birmingham, B23 5XA · Birmingham · West Midlands

9 beds · operated by Pharos Care Limited, part of City and County Healthcare Group

CQC overall rating
Requires improvement3 Aug 2023

Diligence verdict

Rated Requires improvement overall, and the rating is 2 years old, and 4 of this operator's 6 rated homes are below Good.

Below Good on
SafeRequires improvement3 Aug 2023
Well-ledRequires improvement3 Aug 2023
Age of rating
2 years old — published 3 Aug 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
4 of 6 of Pharos Care Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement3 Aug 2023
EffectiveGoodrating 3+ yrs old28 Jul 2021
CaringGoodrating 3+ yrs old28 Jul 2021
ResponsiveGoodrating 3+ yrs old28 Jul 2021
Well-ledRequires improvement3 Aug 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 9 other locations

Other active services registered to Pharos Care Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Ash HouseRequires improvement18 Jun 2026Walsall
Highfield HouseRequires improvement16 Jun 2026Walsall
Pharos Black CountryNot RatedBirmingham
Pharos East MidlandsNot yet ratedStaffordshire
Pharos Supported Services CentralNot yet ratedBirmingham
Pharos Supported Services WarwickshireNot yet ratedWarwickshire
Sutton HouseRequires improvement28 Oct 2023Birmingham
The Boat HouseGood18 Aug 2023Staffordshire
The LodgeGood12 Jun 2026Sandwell

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Katherine House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
18 Jan 2011
Beds
9
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-142004285

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.