Shaftesbury Court (Manor Close)
Manor Close, Trowbridge, BA14 9HN · Wiltshire · South West
CQC’s records also hold a deregistered registration with this name at this postcode: Shaftesbury Court (Manor Close), Sanctuary Care Limited, deregistered 3 Jul 2014.
What the record says
Rated Good overall, but the rating is 5 years old, and 1 of this operator's 32 rated services is below Good.
- Age of rating
- 5 years old — published 22 Jul 2021, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Sanctuary Home Care Limited's 32 rated services, 1 is below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 16
- Registered with CQC
- 3 Jul 2014
- Run by
- Sanctuary Home Care Limited
- Part of
- Sanctuary Care Limited · 126 services
- Phone
- 01225760228
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Wiltshire.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Wiltshire.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 22 Jul 2021 |
| Effective | Goodrating 3+ yrs old | 3 Mar 2018 |
| Caring | Goodrating 3+ yrs old | 3 Mar 2018 |
| Responsive | Goodrating 3+ yrs old | 3 Mar 2018 |
| Well-led | Outstandingrating 3+ yrs old | 22 Jul 2021 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 32 other locations
Other active services registered to Sanctuary Home Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 26a Sussex Avenue | Good, published 1 Jun 2019rating 3+ yrs old | Kent |
| Aldam House and Cottage | Good, published 29 Dec 2023 | East Riding of Yorkshire |
| Cardigan House | Good, published 18 May 2023rating 3+ yrs old | Wirral |
| Clover Court | Good, published 21 Sep 2022rating 3+ yrs old | Suffolk |
| Corner House Residential Care Home | Outstanding, published 30 Nov 2018rating 3+ yrs old | Nottinghamshire |
| Eastgate Residential Home | Good, published 24 Apr 2026 | Stoke-on-Trent |
| Gravesend Care Services | Good, published 30 Jun 2017rating 3+ yrs old | Kent |
| High Worple | Good, published 24 Oct 2023 | Harrow |
| Hilltop House (Domiciliary Care) | Outstanding, published 2 Apr 2020rating 3+ yrs old | Suffolk |
| Montague Road Care Home | Outstanding, published 24 Jul 2019rating 3+ yrs old | Suffolk |
| Pennefather Court | Good, published 20 Oct 2018rating 3+ yrs old | Buckinghamshire |
| Sanctuary Home Care Ltd - Bushey Heath | Good, published 8 Feb 2020rating 3+ yrs old | Hertfordshire |
…and 20 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Shaftesbury Court (Manor Close) adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- SENSE - 6 Lilac Groveabout 0.3 miles · Trowbridge · 4 bedsGood, published 25 May 2018rating 3+ yrs old
- Ordinary Life Project Association - 56 Sycamore Groveabout 0.4 miles · Trowbridge · 4 bedsGood, published 13 Jun 2019rating 3+ yrs old
- 39 Hawthorne Groveabout 0.5 miles · Trowbridge · 3 bedsGood, published 8 Apr 2020rating 3+ yrs old
- Park Streetabout 0.5 miles · Trowbridge · 5 bedsGood, published 26 Oct 2018rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1487558390
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.