CareSectorWatch
Care home

The Burrows

Sandy Lane, Cromer, NR27 9LT · Norfolk · East of England

10 beds · operated by Liaise (East Anglia) Limited, part of Liaise

CQC overall rating
Requires improvement13 Oct 2021rating 3+ yrs old

CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.

Diligence verdict

Rated Requires improvement overall, and the rating is 4 years old, and 5 of this operator's 6 rated homes are below Good.

Below Good on
SafeRequires improvement13 Oct 2021rating 3+ yrs old
EffectiveRequires improvement23 Mar 2019rating 3+ yrs old
Well-ledRequires improvement13 Oct 2021rating 3+ yrs old
Age of rating
4 years old — published 13 Oct 2021. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
5 of 6 of Liaise (East Anglia) Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old13 Oct 2021
EffectiveRequires improvementrating 3+ yrs old23 Mar 2019
CaringGoodrating 3+ yrs old23 Mar 2019
ResponsiveGoodrating 3+ yrs old23 Mar 2019
Well-ledRequires improvementrating 3+ yrs old13 Oct 2021

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 6 other locations

Other active services registered to Liaise (East Anglia) Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Ashwood House - NorwichGood5 Jan 2023rating 3+ yrs oldNorfolk
CasaritaRequires improvement21 Sep 2021rating 3+ yrs oldNorfolk
Liaise East Anglia Supported LivingNot yet ratedNorfolk
Lilas HouseRequires improvement19 May 2022rating 3+ yrs oldNorfolk
SalcasaRequires improvement11 Sep 2021rating 3+ yrs oldNorfolk
ShulasRequires improvement19 Nov 2021rating 3+ yrs oldNorfolk

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on The Burrows adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
3 Apr 2023
Beds
10
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-14886889836

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.