West Road
2 West Road, Southampton, SO30 4BD · Hampshire · South East
CQC’s records also hold a deregistered registration with this name at this postcode: West Road, Independent Living in a Caring Environment (ILIACE) Limited, deregistered 9 Jul 2014.
What the record says
Rated Good overall, but the rating is 6 years old, and 23 of this operator's 268 rated services are below Good.
- Age of rating
- 6 years old — published 3 Dec 2019, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Voyage 1 Limited's 268 rated services, 23 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 4
- Registered with CQC
- 7 Jul 2014
- Run by
- Voyage 1 Limited
- Part of
- Voyage · 307 services
- Phone
- 02380470557
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hampshire.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Hampshire.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 3 Dec 2019 |
| Effective | Goodrating 3+ yrs old | 3 Dec 2019 |
| Caring | Goodrating 3+ yrs old | 3 Dec 2019 |
| Responsive | Goodrating 3+ yrs old | 3 Dec 2019 |
| Well-led | Goodrating 3+ yrs old | 3 Dec 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 278 other locations
Other active services registered to Voyage 1 Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 1 Longmore Road | Good, published 14 Oct 2017rating 3+ yrs old | Wokingham |
| 1 Sheringham Avenue | Outstanding, published 22 May 2026 | Enfield |
| 1-2 Canterbury Close | Good, published 1 Nov 2019rating 3+ yrs old | Rotherham |
| 109 Grange Road | Good, published 22 Feb 2018rating 3+ yrs old | Birmingham |
| 12 Channel Lea | Good, published 19 Jan 2026 | Kent |
| 128 Beech Hill | Good, published 9 Mar 2026 | West Sussex |
| 130 Whitworth Road | Good, published 29 Jun 2026 | Swindon |
| 16 Balnacraig Avenue (The Leaves) | Good, published 3 Oct 2019rating 3+ yrs old | Brent |
| 17 Walsworth Road | Good, published 20 Dec 2019rating 3+ yrs old | Hertfordshire |
| 182 Ashby Road | Good, published 10 Jan 2018rating 3+ yrs old | Staffordshire |
| 183 Ashby Road | Good, published 6 Nov 2019rating 3+ yrs old | Staffordshire |
| 20 Towngate East | Good, published 10 Oct 2019rating 3+ yrs old | Lincolnshire |
…and 266 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on West Road adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Sennen Lodgeabout 0.3 miles · Southampton · 8 bedsGood, published 9 May 2024
- Moorhill Care Homeabout 0.5 miles · Southampton · 70 bedsNot yet rated
- Hilltopabout 0.6 miles · Southampton · 6 bedsOutstanding, published 29 May 2026
- Leighsideabout 0.8 miles · Southampton · 5 bedsGood, published 18 Apr 2023rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-1492927677
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.