Lindau Residential Home
104 Littlestone Road, New Romney, TN28 8NH · Kent · South East
What the record says
Rated Requires improvement overall.
- Below Good on
- SafeRequires improvement, published 2 Jan 2026Well-ledRequires improvement, published 2 Jan 2026
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 37
- Registered with CQC
- 26 Jan 2011
- Run by
- Care Excellence Limited
- Phone
- 01797364371
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Kent.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in Kent.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 2 Jan 2026 |
| Effective | Good | 2 Jan 2026 |
| Caring | Good | 2 Jan 2026 |
| Responsive | Good | 2 Jan 2026 |
| Well-led | Requires improvement | 2 Jan 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Lindau Residential Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes with nursing within 10 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Creedy Houseabout 0.1 miles · New Romney · 44 bedsRequires improvement, published 12 Mar 2025
- Bethany House Care Homeabout 3.4 miles · Romney Marsh · 15 bedsGood, published 26 Jun 2024
- Bethany Lodgeabout 3.4 miles · Romney Marsh · 24 bedsGood, published 10 Jul 2024
- Hythe Viewabout 8 miles · Hythe · 40 bedsGood, published 20 Jul 2017rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-156160589
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.