CareSectorWatch
Community based adult social care services

Parkside Court

Cumbernauld Road, Stockton-on-tees, TS17 9FB · Stockton-on-Tees · North East

Community based adult social care services · operated by Hales Group Limited, part of Hales Group Ltd

CQC overall rating
Good18 Nov 2023

CQC marks this as an inherited rating — carried over from the location's previous registration (for example after a change of ownership), not from an inspection of the current registration.

Diligence verdict

Rated Good overall, but the rating is 2 years old.

Age of rating
2 years old — published 18 Nov 2023. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 11 of Hales Group Limited's rated homes are Good or better. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood18 Nov 2023
EffectiveGoodrating 3+ yrs old15 Nov 2022
CaringGoodrating 3+ yrs old15 Nov 2022
ResponsiveGood18 Nov 2023
Well-ledGood18 Nov 2023

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 22 other locations

Other active services registered to Hales Group Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Aspen GardensNot RatedStockton-on-Tees
Hales Group Limited - DoncasterNot RatedDoncaster
Hales Group Limited - GrimsbyGood26 Jun 2019rating 3+ yrs oldNorth East Lincolnshire
Hales Group Limited - HullGood4 Mar 2023rating 3+ yrs oldKingston upon Hull, City of
Hales Group Limited - IpswichNot RatedSuffolk
Hales Group Limited - LeedsGood18 Feb 2020rating 3+ yrs oldLeeds
Hales Group Limited - NewcastleGood28 Jul 2025Newcastle upon Tyne
Hales Group Limited - NorfolkNot RatedNorfolk
Hales Group Limited - North EastNot RatedGateshead
Hales Group Limited - PeterboroughGood10 Aug 2022rating 3+ yrs oldPeterborough
Hales Group Limited - RotherhamGood8 Jun 2023rating 3+ yrs oldRotherham
Hales Group Limited - ScunthorpeGood4 Mar 2020rating 3+ yrs oldNorth Lincolnshire

…and 10 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Parkside Court adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
15 Nov 2024
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-20251077725

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.