The Waterside Care Home
37 Millfields, St. Helens, WA10 5NS · St. Helens · North West
“Not yet rated” means CQC has not published a rating for this registration — usual for recently registered services, which can wait months or years for a first inspection. It is not a judgement either way.
What the record says
CQC has not yet published an overall rating for this service — a common position for a recently registered service, and not a judgement either way. Across this operator's wider portfolio, 1 of this operator's 6 rated homes are below Good.
- Operator's wider portfolio
- 1 of 6 of Lovett Care Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 64
- Registered with CQC
- 27 Mar 2025
- Run by
- Lovett Care Limited
- Part of
- Lovett Care · 23 services
- Phone
- 01744411223
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in St. Helens.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in St. Helens.
Data as published by CQC to 8 Jul 2026 · source: CQC
The five key questions
No key-question ratings published. CQC rates services on five questions — safe, effective, caring, responsive and well-led — once it has inspected; this service has no published inspection ratings yet.
Data as published by CQC to 8 Jul 2026 · source: CQC
Same operator — 7 other locations
Other active services registered to Lovett Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Belvedere Manor Care Home | Good, published 21 Dec 2019rating 3+ yrs old | Lancashire |
| Charlotte House | Good, published 4 Apr 2023rating 3+ yrs old | Wirral |
| Fairfax Manor Care Home | Good, published 9 Oct 2025 | North Yorkshire |
| Hilton House | Requires improvement, published 8 Jan 2022rating 3+ yrs old | Stoke-on-Trent |
| Regency Care Centre | Good, published 15 Jul 2021rating 3+ yrs old | Bury |
| Twyford House | Good, published 19 Mar 2025 | Cheshire East |
| Upland Manor Care Home | Not yet rated | Manchester |
Data as published by CQC to 8 Jul 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on The Waterside Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Other services in St. Helensregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.
- Abbeyrose CourtSt. Helens · 46 bedsGood, published 20 May 2022rating 3+ yrs old
- St Helens Hall and LodgeSt. Helens · 94 bedsGood, published 13 Sep 2024
- VictoriaSt. Helens · 53 bedsGood, published 28 Apr 2023rating 3+ yrs old
- WinterfellSt. Helens · 6 bedsGood, published 25 Jul 2024
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-22155935905
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.