CareSectorWatch
Care home

23 Oak Avenue

Minster on sea,, Isle of Sheppey, ME12 3QT · Kent · South East

3 beds · operated by Insight Specialist Behavioural Service Ltd

CQC overall rating
Good24 Nov 2017rating 3+ yrs old

Diligence verdict

Rated Good overall, but the rating is 8 years old.

Age of rating
8 years old — published 24 Nov 2017. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 7 of Insight Specialist Behavioural Service Ltd's rated homes are Good or better.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

Select a group to see other services registered for it in Kent.

What it provides

Care home without nursing

Looking for services registered for a particular need? Find care that fits in Kent.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old24 Nov 2017
EffectiveGoodrating 3+ yrs old24 Nov 2017
CaringGoodrating 3+ yrs old24 Nov 2017
ResponsiveGoodrating 3+ yrs old24 Nov 2017
Well-ledGoodrating 3+ yrs old24 Nov 2017

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 7 other locations

Other active services registered to Insight Specialist Behavioural Service Ltd. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Aspley HouseOutstanding13 Feb 2018rating 3+ yrs oldKent
Insight SBS ltd 201 London RoadOutstanding11 Jul 2018rating 3+ yrs oldKent
Insight TeynhamGood19 Dec 2017rating 3+ yrs oldKent
Insight WaldersladeGood5 Jul 2017rating 3+ yrs oldMedway
MeadowsNot yet ratedKent
MoordeanOutstanding13 Dec 2017rating 3+ yrs oldKent
Orchard CottageGood4 Jul 2023rating 3+ yrs oldKent

Data as published by CQC to 8 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on 23 Oak Avenue adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
5 Sep 2016
Beds
3
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-2827267050

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.