NCC Swift Response
County Hall, Norwich, NR1 2SQ · Norfolk · East of England
Community based adult social care services · operated by Norfolk County Council, part of Norfolk County Council
Diligence verdict
Rated Good overall, but Well-led is Requires improvement (4 Feb 2020), and the rating is 6 years old.
- Below Good on
- Well-ledRequires improvement4 Feb 2020rating 3+ yrs old
- Age of rating
- 6 years old — published 4 Feb 2020. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- All 7 of Norfolk County Council's rated homes are Good or better. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 4 Feb 2020 |
| Effective | Goodrating 3+ yrs old | 4 Feb 2020 |
| Caring | Goodrating 3+ yrs old | 4 Feb 2020 |
| Responsive | Goodrating 3+ yrs old | 4 Feb 2020 |
| Well-led | Requires improvementrating 3+ yrs old | 4 Feb 2020 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 7 other locations
Other active services registered to Norfolk County Council. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Grays Fair Court | Good1 Jun 2022rating 3+ yrs old | Norfolk |
| NCC First Support - Eastern | Good31 Mar 2025 | Norfolk |
| NCC First Support - Northern | Good24 Dec 2022rating 3+ yrs old | Norfolk |
| NCC First Support - Norwich | Good12 Jan 2023rating 3+ yrs old | Norfolk |
| NCC First Support - Southern | Good13 Jul 2019rating 3+ yrs old | Norfolk |
| NCC First Support - Western | Good13 Jul 2019rating 3+ yrs old | Norfolk |
| NCC First Support – Children Specialist Intervention Team | Not yet rated | Norfolk |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on NCC Swift Response adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 9 Sep 2016
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2851011277
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.