NCC First Support - Eastern
Northgate Hospital, Herbert Mathes Block, Great Yarmouth, NR30 1BU · Norfolk · East of England
What the record says
Rated Good overall, with every key question Good. None of this operator's 7 rated services are below Good, including this one.
- This operator's rated services
- Of Norfolk County Council's 7 rated services, none are below Good — including this one. See the operator.
- On the record
- No key question is below Good and the rating is current. This is what a clean CQC record looks like — the checks we can make from the published data raise nothing.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care at home (visits)
- Registered with CQC
- 16 Mar 2018
- Run by
- Norfolk County Council
- Part of
- Norfolk County Council · 8 services
- Phone
- 03448008026
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Norfolk.
Care at home (visits)
Looking for services registered for a particular need? Find care that fits in Norfolk.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Good | 31 Mar 2025 |
| Effective | Good | 31 Mar 2025 |
| Caring | Good | 31 Mar 2025 |
| Responsive | Good | 31 Mar 2025 |
| Well-led | Good | 31 Mar 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 7 other locations
Other active services registered to Norfolk County Council. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Grays Fair Court | Good, published 1 Jun 2022rating 3+ yrs old | Norfolk |
| NCC First Support - Northern | Good, published 24 Dec 2022rating 3+ yrs old | Norfolk |
| NCC First Support - Norwich | Good, published 12 Jan 2023rating 3+ yrs old | Norfolk |
| NCC First Support - Southern | Good, published 13 Jul 2019rating 3+ yrs old | Norfolk |
| NCC First Support - Western | Good, published 13 Jul 2019rating 3+ yrs old | Norfolk |
| NCC First Support – Children Specialist Intervention Team | Not yet rated | Norfolk |
| NCC Swift Response | Good, published 4 Feb 2020rating 3+ yrs old | Norfolk |
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what actually decides a good home-care agency at choosing home care.
- What to ask a home care agencyContinuity of carer, missed visits, who answers at 8pm — the questions that actually decide it.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on NCC First Support - Eastern adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.
- Leaf Care Services - East and North Norfolkabout 0.2 miles · Great YarmouthGood, published 2 Apr 2020rating 3+ yrs old
- WSB Care Ltdabout 0.4 miles · Great YarmouthGood, published 27 Apr 2026
- MaK Healthcareabout 0.8 miles · Great YarmouthGood, published 10 Aug 2022rating 3+ yrs old
- LOCUM MANAGEMENT LTDabout 1 mile · Great YarmouthNot yet rated
See everything registered for these needs in Great Yarmouth →
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-4870238914
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.