Millwater
164-168 Waterloo Road, Birmingham, B25 8LD · Birmingham · West Midlands
CQC’s records also hold a deregistered registration with this name at this postcode: Millwater, Huntercombe (No. 3) Limited, deregistered 9 May 2017.
What the record says
Rated Requires improvement overall, and the rating is 2 years old, and 13 of this operator's 44 rated services are below Good — this one and 12 others.
- Below Good on
- SafeRequires improvement, published 20 Sep 2023Well-ledRequires improvement, published 20 Sep 2023
- Age of rating
- 2 years old — published 20 Sep 2023, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Lifeways Community Care Limited's 44 rated services, 13 are below Good — this one and 12 others. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home without nursing
- Beds
- 19
- Registered with CQC
- 8 Dec 2016
- Run by
- Lifeways Community Care Limited
- Part of
- Lifeways Community Care · 116 services
- Phone
- 01217063707
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Birmingham.
Care home without nursing
Looking for services registered for a particular need? Find care that fits in Birmingham.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 20 Sep 2023 |
| Effective | Good | 20 Sep 2023 |
| Caring | Good | 20 Sep 2023 |
| Responsive | Good | 20 Sep 2023 |
| Well-led | Requires improvement | 20 Sep 2023 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 48 other locations
Other active services registered to Lifeways Community Care Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 1 & 2 Flax Cottages | Requires improvement, published 29 Sep 2025 | Northumberland |
| Abbeymoor Neurodisability Centre | Good, published 3 Jul 2026 | Gateshead |
| Ash House | Requires improvement, published 20 Jun 2025 | Coventry |
| Barleycombe | Good, published 17 Dec 2025 | Suffolk |
| Beeton Grange | Good, published 31 Dec 2025 | Birmingham |
| Bulwell | Good, published 22 Jan 2026 | Nottingham |
| Cambridge Park | Good, published 29 Oct 2022rating 3+ yrs old | Richmond upon Thames |
| Elm Tree House | Good, published 13 Jan 2022rating 3+ yrs old | Rochdale |
| Greenlands View | Requires improvement, published 2 Dec 2023 | Birmingham |
| Kingdom House | Good, published 23 Sep 2025 | Rotherham |
| Lifeways Brighton | Good, published 30 Nov 2021rating 3+ yrs old | Brighton and Hove |
| Lifeways Community Care | Requires improvement, published 12 Sep 2024homecare service | Leicestershire |
…and 36 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Millwater adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes registered for care without nursing within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Lindale Residential Care Homeabout 0.7 miles · Birmingham · 9 bedsGood, published 28 Jun 2019rating 3+ yrs old
- Arden Lodge Residential Care Home for Elder Adultsabout 0.8 miles · Birmingham · 47 bedsGood, published 18 Apr 2019rating 3+ yrs old
- Avalon Houseabout 0.8 miles · Birmingham · 10 bedsRequires improvement, published 18 Jan 2020rating 3+ yrs old
- Flint Green Houseabout 0.8 miles · Birmingham · 15 bedsGood, published 22 Jan 2020rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-2944642016
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.