CareSectorWatch
Community based adult social care services

Northwest Domiciliary Agency

10 Forge Close, Ormskirk, L40 6HP · Lancashire · North West

Community based adult social care services · operated by Potensial Limited, part of Potensial Limited

CQC overall rating
Good4 Mar 2026

Diligence verdict

Rated Good overall, but 1 of this operator's 28 rated homes are below Good.

Operator's wider portfolio
1 of 28 of Potensial Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood4 Mar 2026
EffectiveGood4 Mar 2026
CaringGood4 Mar 2026
ResponsiveGood4 Mar 2026
Well-ledGood4 Mar 2026

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 27 other locations

Other active services registered to Potensial Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
16 Crompton StreetGood29 Mar 2019rating 3+ yrs oldLiverpool
185 Watling St RoadGood19 Feb 2019rating 3+ yrs oldLancashire
44 Newbold RoadGood26 Nov 2019rating 3+ yrs oldDerbyshire
Avondale LodgeGood23 Jan 2020rating 3+ yrs oldRedcar and Cleveland
Beaufort HouseGood31 Dec 2019rating 3+ yrs oldRedcar and Cleveland
Heath LodgeGood10 Jan 2020rating 3+ yrs oldWarrington
Heathfield GardensGood9 Jun 2018rating 3+ yrs oldDerbyshire
Kensington HallGood27 Jan 2026County Durham
Larwood HouseGood5 Oct 2018rating 3+ yrs oldNottinghamshire
Mansard HouseOutstanding24 Apr 2018rating 3+ yrs oldLancashire
Merseyside Supported Living and OutreachGood16 Jan 2020rating 3+ yrs oldWirral
Middleton LodgeGood8 Aug 2024Darlington

…and 15 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Northwest Domiciliary Agency adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

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Provenance & registration
Registered with CQC
23 Sep 2011
Service type
Community based adult social care services
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-313219183

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.