Merseyside Supported Living and Outreach
68 Grange Road West, Birkenhead, CH41 4DB · Wirral · North West
Community based adult social care services · operated by Potensial Limited, part of Potensial Limited
Diligence verdict
Rated Good overall, but the rating is 6 years old, and 1 of this operator's 28 rated homes are below Good.
- Age of rating
- 6 years old — published 16 Jan 2020. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 1 of 28 of Potensial Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 16 Jan 2020 |
| Effective | Goodrating 3+ yrs old | 16 Jan 2020 |
| Caring | Goodrating 3+ yrs old | 16 Jan 2020 |
| Responsive | Goodrating 3+ yrs old | 16 Jan 2020 |
| Well-led | Goodrating 3+ yrs old | 16 Jan 2020 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 27 other locations
Other active services registered to Potensial Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| 16 Crompton Street | Good29 Mar 2019rating 3+ yrs old | Liverpool |
| 185 Watling St Road | Good19 Feb 2019rating 3+ yrs old | Lancashire |
| 44 Newbold Road | Good26 Nov 2019rating 3+ yrs old | Derbyshire |
| Avondale Lodge | Good23 Jan 2020rating 3+ yrs old | Redcar and Cleveland |
| Beaufort House | Good31 Dec 2019rating 3+ yrs old | Redcar and Cleveland |
| Heath Lodge | Good10 Jan 2020rating 3+ yrs old | Warrington |
| Heathfield Gardens | Good9 Jun 2018rating 3+ yrs old | Derbyshire |
| Kensington Hall | Good27 Jan 2026 | County Durham |
| Larwood House | Good5 Oct 2018rating 3+ yrs old | Nottinghamshire |
| Mansard House | Outstanding24 Apr 2018rating 3+ yrs old | Lancashire |
| Middleton Lodge | Good8 Aug 2024 | Darlington |
| Northwest Domiciliary Agency | Good4 Mar 2026 | Lancashire |
…and 15 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Merseyside Supported Living and Outreach adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 17 Dec 2018
- Service type
- Community based adult social care services
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-6007373040
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.