CareSectorWatch
Care home

Kensington Hall

Front Street, South Hetton, DH6 2TG · County Durham · North East

13 beds · operated by Potensial Limited, part of Potensial Limited

CQC overall rating
Good27 Jan 2026

Diligence verdict

Rated Good overall, but 1 of this operator's 28 rated homes are below Good.

Operator's wider portfolio
1 of 28 of Potensial Limited's rated homes are Requires improvement or Inadequate. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGood27 Jan 2026
EffectiveGood27 Jan 2026
CaringGood27 Jan 2026
ResponsiveGood27 Jan 2026
Well-ledGood27 Jan 2026

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 27 other locations

Other active services registered to Potensial Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
16 Crompton StreetGood29 Mar 2019rating 3+ yrs oldLiverpool
185 Watling St RoadGood19 Feb 2019rating 3+ yrs oldLancashire
44 Newbold RoadGood26 Nov 2019rating 3+ yrs oldDerbyshire
Avondale LodgeGood23 Jan 2020rating 3+ yrs oldRedcar and Cleveland
Beaufort HouseGood31 Dec 2019rating 3+ yrs oldRedcar and Cleveland
Heath LodgeGood10 Jan 2020rating 3+ yrs oldWarrington
Heathfield GardensGood9 Jun 2018rating 3+ yrs oldDerbyshire
Larwood HouseGood5 Oct 2018rating 3+ yrs oldNottinghamshire
Mansard HouseOutstanding24 Apr 2018rating 3+ yrs oldLancashire
Merseyside Supported Living and OutreachGood16 Jan 2020rating 3+ yrs oldWirral
Middleton LodgeGood8 Aug 2024Darlington
Northwest Domiciliary AgencyGood4 Mar 2026Lancashire

…and 15 more. See the full group view.

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Kensington Hall adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
28 Jan 2011
Beds
13
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-132341474

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.