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Care home without nursing

Burnham

19 Julian Road, Folkestone, CT19 5HW · Kent · South East

CQC overall rating
Requires improvement, published 27 Feb 2025

What the record says

Rated Requires improvement overall, and 2 of this operator's 3 rated homes are below Good.

Below Good on
SafeRequires improvement, published 27 Feb 2025
Well-ledRequires improvement, published 27 Feb 2025
Operator's wider portfolio
2 of 3 of MNP Complete Care Limited's rated homes are Requires improvement or Inadequate.

Verbatim CQC ratings, each dated · data as at 8 Jul 2026 · source: CQC

At a glance
Care type
Care home without nursing
Beds
5
Registered with CQC
3 May 2018
Run by
MNP Complete Care Limited
Phone
01303221335

Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

What it provides

Care home without nursing

Looking for services registered for a particular need? Find care that fits in Kent.

Data as published by CQC to 8 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvement27 Feb 2025
EffectiveGood27 Feb 2025
CaringGood27 Feb 2025
ResponsiveGoodrating 3+ yrs old5 Oct 2019
Well-ledRequires improvement27 Feb 2025

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 8 Jul 2026 · source: CQC

Same operator — 4 other locations

Other active services registered to MNP Complete Care Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Millfield HouseRequires improvement, published 25 Jun 2026Kent
Rose CottageNot yet ratedKent
Sandgate ManorRequires improvement, published 22 Dec 2025Kent
TristfordGood, published 18 Aug 2022rating 3+ yrs oldKent

Data as published by CQC to 8 Jul 2026 · source: CQC

What this page can’t tell you

CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.

  • What are the fees, and what do they not include?
  • Do you have a vacancy now, and would you hold a room?
  • How many staff are on at night, and how are transfers staffed?
  • What change in someone’s needs would mean they had to move, and can I see that in the contract?

More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.

What to do next
Diligence pack

Need this on paper? The single-site diligence pack on Burnham adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →

Similar services nearby

Other services in Folkestoneregistered for at least one of the same groups this service supports, listed with the strongest CQC ratings first. A place to look around — not a recommendation, and not an assessment of anyone’s needs.

See everything registered for these needs in Folkestone

Provenance & source
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-5065611800

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 8 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.