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Community based adult social care services

Blessed Hearts Home Care

Office 7 Flexspace West Bromwich 151 Middlemore Road, Birmingham, B21 0AL · Birmingham · West Midlands

CQC overall rating
Requires improvement, published 18 Feb 2022rating 3+ yrs old

What the record says

Rated Requires improvement overall, and the rating is 4 years old.

Below Good on
SafeRequires improvement, published 18 Feb 2022rating 3+ yrs old
CaringRequires improvement, published 18 Feb 2022rating 3+ yrs old
ResponsiveRequires improvement, published 16 Nov 2019rating 3+ yrs old
Well-ledRequires improvement, published 18 Feb 2022rating 3+ yrs old
Age of rating
4 years old — published 18 Feb 2022, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.

Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC

At a glance
Care type
Care at home (visits)
Registered with CQC
26 Jun 2018
Run by
JN Community Care Limited
Part of
Surecare · 12 services
Phone
01217691383
Website
www.bhhomecare.co.uk

Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.

Who this service supports

The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.

Select a group to see other services registered for it in Birmingham.

What it provides

Care at home (visits)

Looking for services registered for a particular need? Find care that fits in Birmingham.

Data as published by CQC to 1 Sep 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeRequires improvementrating 3+ yrs old18 Feb 2022
EffectiveGoodrating 3+ yrs old18 Feb 2022
CaringRequires improvementrating 3+ yrs old18 Feb 2022
ResponsiveRequires improvementrating 3+ yrs old16 Nov 2019
Well-ledRequires improvementrating 3+ yrs old18 Feb 2022

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as published by CQC to 1 Sep 2026 · source: CQC

What this page can’t tell you

CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.

  • What are the fees, and what do they not include?
  • Do you have a vacancy now, and would you hold a room?
  • How many staff are on at night, and how are transfers staffed?
  • What change in someone’s needs would mean they had to move, and can I see that in the contract?

More on what actually decides a good home-care agency at choosing home care.

What to do next
Diligence pack

Need this on paper? The single-site diligence pack on Blessed Hearts Home Care adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →

Similar services nearby

Nearest first — a place to look around, not a ranking. Other home-care agencies within 5 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses — for an agency that is its office, not where the care happens, so ask whether they cover the postcode. Not an assessment of anyone’s needs.

See everything registered for these needs in Birmingham →

Provenance & source
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-5398974195

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.