Chaucer House
82 St. Martins Hill, Canterbury, CT1 1PS · Kent · South East
60 beds · operated by Avante Care and Support Limited, part of Avante Care & Support
Diligence verdict
Rated Inadequate overall, and 3 of this operator's 12 rated homes are below Good.
- Below Good on
- SafeInadequate25 Jun 2026EffectiveInadequate25 Jun 2026CaringInadequate25 Jun 2026ResponsiveInadequate25 Jun 2026Well-ledInadequate25 Jun 2026
- Operator's wider portfolio
- 3 of 12 of Avante Care and Support Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Inadequate | 25 Jun 2026 |
| Effective | Inadequate | 25 Jun 2026 |
| Caring | Inadequate | 25 Jun 2026 |
| Responsive | Inadequate | 25 Jun 2026 |
| Well-led | Inadequate | 25 Jun 2026 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 13 other locations
Other active services registered to Avante Care and Support Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Amherst Court | Good7 Oct 2020rating 3+ yrs old | Medway |
| Avante Home Care and Support Service | Not yet rated | Bexley |
| Avante Home Care and Support Service | Good3 Apr 2020rating 3+ yrs old | Kent |
| Barnes Lodge | Requires improvement26 May 2023rating 3+ yrs old | Kent |
| Bridge Haven | Good16 May 2025 | Kent |
| Court Regis | Good22 Apr 2020rating 3+ yrs old | Kent |
| Northbourne Court | Good25 Oct 2023 | Bexley |
| Parkview | Good31 Oct 2019rating 3+ yrs old | Bexley |
| Pilgrims View | Good12 Dec 2017rating 3+ yrs old | Kent |
| Puddingstone Grange | Good11 Nov 2022rating 3+ yrs old | Greenwich |
| Riverdale Court | Requires improvement6 Aug 2021rating 3+ yrs old | Bexley |
| Wain House | Not yet rated | Kent |
…and 1 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Chaucer House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 16 Mar 2020
- Beds
- 60
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-8400894768
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.