CareSectorWatch
Care home

Florrie Robbins House

Penhurst Avenue, Birmingham, B20 3DG · Birmingham · West Midlands

5 beds · operated by Alphonsus Services Limited, part of Alphonsus Care Services

CQC overall rating
Good23 Nov 2018rating 3+ yrs old

Diligence verdict

Rated Good overall, but Well-led is Requires improvement (23 Nov 2018), and the rating is 7 years old.

Below Good on
Well-ledRequires improvement23 Nov 2018rating 3+ yrs old
Age of rating
7 years old — published 23 Nov 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
Operator's wider portfolio
All 6 of Alphonsus Services Limited's rated homes are Good or better. See the operator.

Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC

The five key questions

Key questionRatingPublished
SafeGoodrating 3+ yrs old23 Nov 2018
EffectiveGoodrating 3+ yrs old23 Nov 2018
CaringGoodrating 3+ yrs old23 Nov 2018
ResponsiveGoodrating 3+ yrs old23 Nov 2018
Well-ledRequires improvementrating 3+ yrs old23 Nov 2018

Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.

Data as at 11 Jul 2026 · source: CQC

Same operator — 5 other locations

Other active services registered to Alphonsus Services Limited. The verdict above reads across this operator's whole rated portfolio.

NameOverall rating (published)Local authority
Beatrice HouseGood10 Oct 2019rating 3+ yrs oldDudley
Charles HouseGood10 Jan 2020rating 3+ yrs oldBirmingham
Eve HouseGood27 Sep 2018rating 3+ yrs oldDudley
Kathleen HouseGood2 May 2019rating 3+ yrs oldDudley
Natalie HouseGood6 Feb 2020rating 3+ yrs oldBirmingham

Data as at 11 Jul 2026 · source: CQC

Diligence pack

Need this on paper? The single-site diligence pack on Florrie Robbins House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.

See a sample and order →
Provenance & registration
Registered with CQC
19 Nov 2010
Beds
5
Sector
Social Care Org
On CQC’s site
cqc.org.uk/location/1-116988534

Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.