Heron Lodge
163 Norwich Road, Norwich, NR12 8RZ · Norfolk · East of England
30 beds · operated by Kingsley Care Homes Limited, part of Kingsley Healthcare
Diligence verdict
Rated Good overall, but the rating is 8 years old, and 2 of this operator's 8 rated homes are below Good.
- Age of rating
- 8 years old — published 21 Feb 2018. CQC has not re-inspected since; a re-inspection could move it in either direction.
- Operator's wider portfolio
- 2 of 8 of Kingsley Care Homes Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 21 Feb 2018 |
| Effective | Goodrating 3+ yrs old | 21 Feb 2018 |
| Caring | Goodrating 3+ yrs old | 21 Feb 2018 |
| Responsive | Goodrating 3+ yrs old | 21 Feb 2018 |
| Well-led | Goodrating 3+ yrs old | 21 Feb 2018 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 7 other locations
Other active services registered to Kingsley Care Homes Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Allonsfield House | Good4 Mar 2025 | Suffolk |
| Branksome Heights | Good3 Jul 2025 | Bournemouth, Christchurch and Poole |
| Downham Grange | Requires improvement25 Jul 2025 | Norfolk |
| Four Oaks Care Home | Good20 Sep 2018rating 3+ yrs old | Trafford |
| Kirkley Manor | Good27 Sep 2018rating 3+ yrs old | Suffolk |
| Lynfield | Requires improvement26 Feb 2021rating 3+ yrs old | Norfolk |
| Wisteria House | Good8 Feb 2020rating 3+ yrs old | Suffolk |
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on Heron Lodge adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 16 Dec 2010
- Beds
- 30
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-122586817
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.