The Mill House
Mill Road, Norwich, NR12 7AT · Norfolk · East of England
45 beds · operated by Runwood Homes Limited, part of Runwood
Diligence verdict
Rated Requires improvement overall, and 10 of this operator's 58 rated homes are below Good.
- Below Good on
- SafeRequires improvement11 Jul 2025EffectiveRequires improvement11 Jul 2025ResponsiveRequires improvement11 Jul 2025Well-ledRequires improvement11 Jul 2025
- Operator's wider portfolio
- 10 of 58 of Runwood Homes Limited's rated homes are Requires improvement or Inadequate. See the operator.
Verbatim CQC ratings, each dated · data as at 11 Jul 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Requires improvement | 11 Jul 2025 |
| Effective | Requires improvement | 11 Jul 2025 |
| Caring | Good | 11 Jul 2025 |
| Responsive | Requires improvement | 11 Jul 2025 |
| Well-led | Requires improvement | 11 Jul 2025 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as at 11 Jul 2026 · source: CQC
Same operator — 57 other locations
Other active services registered to Runwood Homes Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Alexandra House - Harlow | Good15 Jul 2023 | Essex |
| Ashwood - Ware | Good25 Aug 2018rating 3+ yrs old | Hertfordshire |
| Bennett Lodge | Good15 Jun 2022rating 3+ yrs old | Thurrock |
| Blackthorns | Requires improvement27 Mar 2025 | Essex |
| Bracebridge Court | Good2 Jan 2026 | Warwickshire |
| Bramwell | Good9 Apr 2026 | Nottinghamshire |
| Braywood Gardens | Good14 Feb 2025 | Nottinghamshire |
| Brewster House | Requires improvement27 Jun 2024 | Essex |
| Broomhills | Good3 May 2018rating 3+ yrs old | Essex |
| Caldwell Grange | Good25 May 2019rating 3+ yrs old | Warwickshire |
| Carolyne House | Good15 Oct 2025 | Thurrock |
| Chelmunds Court | Good5 Oct 2022rating 3+ yrs old | Solihull |
…and 45 more. See the full group view.
Data as at 11 Jul 2026 · source: CQC
Need this on paper? The single-site diligence pack on The Mill House adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →- Registered with CQC
- 8 Oct 2012
- Beds
- 45
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-470058282
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 11 Jul 2026 — as published by CQC, bulk files of 01–08 Jul 2026 · source: CQC · data & methods.