Kilfillan House Care Home
Graemesdyke Road, Berkhamsted, HP4 3LZ · Hertfordshire · East of England
What the record says
Rated Good overall, but the rating is 7 years old, and 5 of this operator's 26 rated homes are below Good.
- Age of rating
- 7 years old — published 18 Jan 2019, and no newer rating had been published by 1 Sep 2026. A re-inspection could move it in either direction.
- This operator's rated services
- Of Bupa Care Homes (BNH) Limited's 26 rated homes, 5 are below Good — not this one. See the operator.
Verbatim CQC ratings, each dated · data as at 1 Sep 2026 · source: CQC
- Care type
- Care home with nursing
- Beds
- 30
- Registered with CQC
- 15 Nov 2010
- Run by
- Bupa Care Homes (BNH) Limited
- Part of
- BUPA Group · 130 services
- Phone
- 01442877115
Contact details as recorded by CQC — we don’t hold fees, vacancies or waiting lists, so those are worth asking about directly.
Who this service supports
The groups this service is registered with CQC to support. Registration says who a service may care for — it is not a quality judgement, and it is not a recommendation.
Select a group to see other services registered for it in Hertfordshire.
Care home with nursing
Looking for services registered for a particular need? Find care that fits in Hertfordshire.
Data as published by CQC to 1 Sep 2026 · source: CQC
The five key questions
| Key question | Rating | Published |
|---|---|---|
| Safe | Goodrating 3+ yrs old | 18 Jan 2019 |
| Effective | Goodrating 3+ yrs old | 18 Jan 2019 |
| Caring | Goodrating 3+ yrs old | 18 Jan 2019 |
| Responsive | Goodrating 3+ yrs old | 18 Jan 2019 |
| Well-led | Goodrating 3+ yrs old | 18 Jan 2019 |
Ratings verbatim as published by CQC. Key questions can carry different dates when CQC re-inspects only part of a service.
Data as published by CQC to 1 Sep 2026 · source: CQC
Same operator — 25 other locations
Other active services registered to Bupa Care Homes (BNH) Limited. The verdict above reads across this operator's whole rated portfolio.
| Name | Overall rating (published) | Local authority |
|---|---|---|
| Allington Court Care Home | Requires improvement, published 19 Jan 2024 | Hertfordshire |
| Arbrook House Care Home | Outstanding, published 26 Feb 2019rating 3+ yrs old | Surrey |
| Ardenlea Court Care Home | Good, published 3 Sep 2021rating 3+ yrs old | Solihull |
| Ashby Court Care Home | Good, published 9 Nov 2019rating 3+ yrs old | Leicestershire |
| Ashley House Care Home | Good, published 6 Oct 2022rating 3+ yrs old | Gloucestershire |
| Ashley Park Care Home | Good, published 30 Nov 2018rating 3+ yrs old | Surrey |
| Aston Court Care Home | Requires improvement, published 17 Jan 2023rating 3+ yrs old | Staffordshire |
| Aylesham Court Care Home | Outstanding, published 21 Sep 2019rating 3+ yrs old | Leicestershire |
| Clare House Care Home | Good, published 11 Nov 2025 | Hillingdon |
| Cottingley Hall Care Home | Requires improvement, published 30 Dec 2023 | Bradford |
| Croft House Care Home | Good, published 16 Apr 2026 | Essex |
| Havering Court Care Home | Requires improvement, published 16 Jan 2024 | Havering |
…and 13 more. See the full group view.
Data as published by CQC to 1 Sep 2026 · source: CQC
CQC publishes registrations and ratings. It holds nothing at all about fees, current vacancies, staffing levels, or the building itself — there is no field anywhere for door widths, hoists, wet rooms or ground-floor rooms. So no site, including this one, can tell you those. They are worth asking directly — the number is above.
- What are the fees, and what do they not include?
- Do you have a vacancy now, and would you hold a room?
- How many staff are on at night, and how are transfers staffed?
- What change in someone’s needs would mean they had to move, and can I see that in the contract?
More on what to look for and ask on a visit —including what an occupational therapist would check for particular needs — at choosing a care home.
- Take the visit checklistWhat to look for and the questions to ask when you visit — the things a rating cannot tell you.
- Coming out of hospitalIf this follows a hospital stay: the discharge decision, reablement, and what to ask the ward.
- Ask the council for a needs assessmentFree, whatever the savings, and the formal route to arranged care and funding.
- Understand who paysThe means test, what happens to the home, and NHS Continuing Healthcare.
- How to read this ratingWhat the words mean, the five key questions, and why the date matters.
Need this on paper? The single-site diligence pack on Kilfillan House Care Home adds full rating history, inspection failure themes quoted verbatim, the operator's whole-portfolio record and Companies House linkage — hand-reviewed, every figure dated. £149 · delivered within 48 hours.
See a sample and order →Similar services nearby
Nearest first — a place to look around, not a ranking. Other care homes with nursing within 10 miles, registered for at least one of the same groups this service supports. Distance is straight line between registered addresses. Not an assessment of anyone’s needs.
- Chesham Leysabout 3.3 miles · Chesham · 62 bedsGood, published 6 Jan 2018rating 3+ yrs old
- Alexandra Care Homeabout 4.6 miles · Hemel Hempstead · 76 bedsRequires improvement, published 4 Aug 2022rating 3+ yrs old
- St Pauls Care Centreabout 4.8 miles · Hemel Hempstead · 88 bedsOutstanding, published 8 May 2020rating 3+ yrs old
- Lime Tree Manor Nursing and Residential Homeabout 5.4 miles · Hemel Hempstead · 110 bedsGood, published 16 Mar 2022rating 3+ yrs old
- Sector
- Social Care Org
- On CQC’s site
- cqc.org.uk/location/1-126434337
Every rating on this page is shown verbatim as CQC published it, each with its own publication date. Data as at 1 Sep 2026 — as published by CQC, bulk files of 01 Sep 2026 · source: CQC · data & methods.